Refunds and Returns

  • Pharma Hermetic Benelux supplies a supplier of the Hair Recovery Program produced by Pharma Hermetic Limited, Barcelona – Spain, which specializes in developing high-quality biotechnology products against hair loss.
  • Pharma Hermetic strives for a high quality level with the supplies of hair to products against the hair loss and the phenomenon of return goods does not contribute to this high quality level that Pharma Hermetic pursues.
  • These products are hygienic and contain 100% sterile, organic, natural ingredients and no harmful chemicals. In order to guarantee that the ingredients or content of products have not been compromised, all Pharma Hermetic products are shipped sealed.
  • “You have the right to cancel your order up to 14 days after receipt without giving any reason, provided that the seal is not broken. If the seal is broken, your order is final and cannot be returned.
  • If you use your right of withdrawal, you will have a further 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs.
    Only the costs for return from your home to the web shop are for your own account. These costs are approximately 7,50 per parcel within the Netherlands, for exact rates for the Netherlands and for International shipping costs, please consult your carrier’s website.
  • Only the costs for return from your home to the web shop are for your own account. These costs are approximately 7,50 per parcel within the Netherlands, for exact rates for the Netherlands and for International shipping costs, please consult your carrier’s website.
  • If you exercise your right of withdrawal, the product will be returned with all accessories supplied and, if reasonably possible, in the original condition and packaging to the entrepreneur and with original unbroken seal. To use this right, please contact us at info@polocosmetics.com.